Mixware: Visitor, Client Support Help Desk Application
Mixware is a cloud based web site visitor, client help desk and content management application.
- Does your site require to collect web site visitor questions (via chat, forms) plus contact or sales requests?
- Do you publish medium to large amount of content in the health, legal, government, finance, non-profit, space?
- Do many content contributors (writers, editors) work on your site?
- Are you non technical when it comes to web sites? Or, you don't have access or the budget to technical resources?
If just one of your answer is yes, mixware is the communications platform for you.
The Mixware Help Desk cloud communications application can also be integrated with the content application. Mixnet will create a look/feel page of your current web site (white label) and host your client, customer contact page for you. Your support agents sign on to the Mixnet help desk application and communicates with your client/customer via a personal support page. Your client/customer/visitorgets an email notification with a encrypted link to the personal support and history page without having to create an account or sign in.
Furthermore, you can also forward sales, support emails to the client's personal support page, thus you no longer rely on email threads to see the invidual support history.
Support multiple products or applications from the same platform and assign support agents accordingly.
Be in touch with your client now and know the support, sales and communication history and be email independent.
Let us know your interested in Mixware - either the support help desk or content management app.