Beta - Comoe - Help Desk, Client Support application
The Mixnet Help Desk could application is a subscription based client support solution. Mixnet will create a look/feel page of your current web site (white label) and host your client, customer contact page for you. Your support agents signs on to the Mixnet help desk application and communicates with your client/customer via a personal support page. Your client/customer user only gets an email notification with a encrypted link to the personal support and history page.
You can also forward sales, support emails to the client's personal support page, thus you no longer rely on email threads to see the invidual support history.
Support multiple products or applications from the same platform and assign support agents accordingly.
Be in touch with your client now and know the support, sales and communication history and be email independent.
Let us know your interested in this subscription based application.